Privacy Policy

Last Updated: February 9, 2025

Trackd Sports ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Trackd.

Information We Collect

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your email address, display name, and authentication credentials.
• Profile Information: Your role (player, parent, or coach) and preferences.
• Video Content: Videos you record using the app are processed locally on your device. We do not upload or store your videos on our servers unless you explicitly choose to share them.
• Usage Data: Information about how you use the app, including features accessed and session duration.
• Device Information: Device type, operating system, and unique device identifiers.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send push notifications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

Video Processing

Trackd processes videos entirely on your device using on-device machine learning. Your videos are never uploaded to our servers for processing. Ball tracking, trajectory analysis, and all video editing features run locally on your iPhone.

Data Storage

We use Firebase (provided by Google) to store account information and app data. Your data is stored securely using industry-standard encryption.

Third-Party Services

We use the following third-party services:

• Firebase: Authentication, database, and analytics
• RevenueCat: Subscription management
• Apple Sign In: Authentication option

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in operating our app

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Opt out of marketing communications
• Disable push notifications

Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

Push Notifications

We may send push notifications for app updates, new features, and promotional content. You can opt out at any time through your device settings or within the app.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time.

Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@trackdsports.com

Website: trackd.store